Thank You for a Good Review. But, if I Dropped the Ball ...
Please call me or email FIRST if there is ever a problem with my work. As you know reviews, good and bad. greatly affect my livelihood, as it does yours. If I make no effort to resolve the issues, then I deserve a bad review. On the other hand, if you have good things to say, bloviate til your heart's desire.
Thanks, Bob (bob@localsem.pro)