Small businesses must be proactive when it comes to online reputation management. Getting a bad review is inevitable, but what are you doing to acquire more good Google Reviews.
The internet has become the go-to source for information about everything, one’s internet reputation became more important than ever. The first thing checked is your Google Reviews.
We provide software and Review Request cards to our clients. Part of the service and includes surveys to tracking customer satisfaction all the way down to the technician level.
That trend has only increased over time, and one can declare 2022 as truly the moment when one’s internet reputation now outweighs nearly every other information source. As such, proactive online reputation management is now vital, and a core piece of best practices for marketing — with a weak and vulnerable online reputation, one is a sitting duck for any crisis, any bad review, and any crank with an axe to grind.
